Serving Children and Families

Looking for Child Care

Effective March 19, 2020 Del Norte Child Care Council’s office located at 212 K Street is closed.

Your child care needs are important to us, some of us are working from home and have the ability to assist you.

  • Family Child Care Homes and Referrals to Find Child Care, call Sarah 707-951-8604
  • Child Care Payments and Subsidy, call Tracy 707-218-1296
  • Fiscal or Accounts Payable, call Joy 707-954-7754
  • All other questions, call Melodee 707-951-2813

Thank you for your patience during this time, for more updates and resources visit the COVID-19 section of this website or our Facebook page.


Del Norte Child Care Council’s Resource and Referrals program assists families with child care choices; such as licensed family child care, center based, preschool, afterschool programs or license exempt care. Using our current database of child care options, we help families create a plan for their child care needs. We can also assist you in locating a wide variety of community resources.

Finding the right child care provider takes work. And it takes asking lots of questions – from the practical ones about hours and meals to the personal ones about discipline and toilet training. As parents talk to providers, the most important question to consider is, “Will my child receive loving and careful attention?”

There are many different types of child care; they differ by number of children being cared for at the same time, as well as by the type of provider. Some care is licensed by the State of California, some is not. Licensing does not guarantee quality, but it does provide guidelines for health and safety.

Family Child Care Home care offered in the home of the provider, who is often a parent. The number of children a family child care provider can care for at one time depends on the ages of the children and whether or not there is an assistant or a second provider. A family child care provider often cares for children of different ages. Family Child Care Homes are licensed by the State.

Child Care Center a facility that can provide care for infants, toddlers, preschoolers, and school-age children all or part of the day. Although generally larger than family child care homes, centers may be large or small and can be operated independently or by a church or other organization. Child care centers are sometimes called “nursery schools” or “preschool programs.” Child Care Centers are licensed by the State.

In-home Care is care provided by a friend, relative, babysitter, or nanny in the child’s home, full time or part time. This kind of care is not licensed, but in-home care providers can use TrustLine, ( a registry of providers who have submitted their fingerprints to the Department of Justice and have no disqualifying child abuse or criminal convictions in California.

Home Care Provider is care provided for children from only one other family besides their own. Children go to the provider’s home for care. There is no licensing for these providers. TrustLine is available to provide background information about home care providers.

TrustLine is the California registry of in-home and license-exempt child care providers (babysitters and nannies) who have passed a background check. TrustLine was created by the California Legislature to give parents an important tool to use when selecting a caregiver for their children.  It is the only authorized screening program of in-home and license-exempt caregivers in the state with access to fingerprint records at the California Department of Justice (DOJ) and the FBI and access to California’s Child Abuse Central Index. TrustLine is endorsed by the California Academy of Pediatrics. TrustLine can be reached at 1-800-822-8490 or

When considering a provider

  1. Interview and observe the potential provider with the child.
    1. Explore why this caregiver wants to care for children.
    2. How does s/he feel about this work?
    3. Is this person warm, caring, attentive, and responsive to the child who will be in this care?
  2. Ask the potential provider
    1. What do they like to do with children?
    2. What are their feelings about discipline?
    3. How do they handle naps, eating, and toilet training?
    4. How they would handle an emergency?
  3. Ask a lot of “what if” questions, for example
    1. What if my child cries all day?
    2. What if my child refuses to eat?
    3. What if my child refuses to nap?
  4. Check references and work history.
  5. Trust your instincts! Hire someone you like. Hire someone your children like.
  6. Once you have found a good provider, be sure to:
  7. Communicate regularly and openly about how the child care arrangement is working.

Remember, good child care is a partnership!

Child Care Licensing: The Community Care Licensing Division (CCL) of the California Department of Social Services (DSS) oversees the licensing of all child care facilities in California.

Oliver’s Law Language per AB633 (Benoit) – 2006:
Parents have the right to receive information regarding any substantiated or inconclusive complaint about any child care provider. That information is public and can be acquired by calling the local licensing office.

Padres tienen el derecho de recibir información sobre cualquier queja, ya sea comprobada o en cuestión, de cualquier proveedor de cuidado infantil. Esta información es pública y puede ser obtenida por medio de la oficina local de licencias.

Family Child Care Homes:   530-895-5033

Child Care Centers: 1-844-538-8766

The Del Norte Child Care Council – Child Care Centers

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